Take the Internet—the world's hottest and fastest-growing medium, and one
that promises instant gratification. Take gambling—a recreation and form
of excitement that plenty of people would love to have instant access to.
Seems like a match made in heaven, yes? Personally, I don't think so. But
let's look at both sides of the issue. First, let's delve into the obvious
appeal of cyber-gambling. Can't make it to the casino? No problem—a virtual
casino will come to you. Just log on and go to one of over a hundred casino
sites, download some software, and the cards, slots, wheels, and dice will
follow. Not only that, but it's completely private, self-directed, and non-intimidating.
You can play at your own pace, with your favorite food at your fingertips,
and—best of all—in your underwear. It's a decadent delight. Plus you don't
have to deal with noise, smoke, drunken patrons, or surly dealers. Ah, the
wonders that a computer and a phone line can bring.
Here's catch number one: It's illegal. The Federal Interstate Wire Act forbids
the use of U.S. telephone lines to conduct a betting or wagering business
whether in the United States or overseas. Many states have been very active
in prosecuting on-line operators who offer sports wagering or casino gambling.
The United States government believes all Internet casinos are unlawful,
which is why the casinos have their host computers on foreign soil, typically
in the Caribbean. Right now, it's not a crime for you to bet at an on-line
casino, but some elected officials are pushing legislation that would turn
on-line bettors into criminals.
Whether the states and the federal government are really concerned about
unprotected consumers or whether they don't want to lose the tax revenue
can be debated. Still, Internet gambling critics rightly point out that
regulation may be lax or absent for on-line casinos. Which brings up problem
number two (one that's even more troubling to me): whether or not you get
an honest game. Casino-on- demand sounds less attractive when you're giving
out your credit card number or bank account information to casinos that
are faceless, off-shore, unregulated enti- ties. You can't be certain that
they will offer a fair game or pay up when you win. The Internet casinos
don't think of themselves as outlaws. As far as they're con- cerned, they're
merely conducting business using a global medium. Many on-line casinos have
gained good reputations and the trust is reinforced by the repeated play
of satisfied customers. In this growing industry, quality on-line casinos
want to be known as trustworthy and respectable in order to keep their competitive
edge. The well-run casinos have numbers and e-mail addresses for concerns
and com- plaints. And many supporters claim that since the Internet eases
communication among its many savvy users, any casino that has a tinge ofcrookedness
will soon be abandoned.
Nonetheless, there have been many incidents of ripoffs and frauds. And if
you get scammed, you don't have much recourse. As a general rule, gambling
debts are non-recoverable, and how are you going to chase down a company
thousands of miles away in the Caribbean? Call me cynical, but I'm reluctant
to risk money when I'm not playing in live conditions, don't know the quality
of regulation, and know that a computer program can easily be altered to
provide any result an on-line casino wants. Yes, word will spread fast if
a casino doesn't pay winners. But it would be very difficult to detect if
the casino is shortchanging players with non-random events—in other words,
stacking the deck. This would require more analysis and worry than I care
to deal with Internet gambling's greatest danger is often touted as its
greatest virtue—easy accessibility. Perhaps it is wise to have people exert
some effort and deliberate thought in pursuing this brand of entertainment.
Gambling can turn into compul- sion. I'm not saying the Internet will turn
everyone into jewelry-pawning despera- dos, but some temptations don't need
to be that convenient—just like it's easier not to pig out when your home
isn't filled with Twinkles and chocolate bars.
Despite my misgivings, I'm sure some of you will want to try your luck in
virtu- al casinos. At the very least, check the recommended Internet sites
in Appendix D before risking any real money. These will provide good starting
points to inquire about casinos and investigate their reputations. Personally,
I think the only bet that should be made-—if the taint of illegality doesn't
bother you—is sports betting. Only in sports can you have verifiable results
and the reassurance that you're play- ing on a level field. But you still
have to be confident that your winnings will be paid and your credit card
won't be maxed out.
Perhaps the best use of an on-line casino is for practice, practice, practice.
But not with real money. Many of the cyber-casinos allow you to download
the soft- ware and then play for fun. (In fact, casinos that don't want
to raise the ire of the U.S. government have a note saying that Americans
should use only this mode.)
So we'll keep an eye on what develops. If some sort of regulation and consensus
of security is reached, I will reconsider my rather negative stance. Even
given the reassurance of an honest game, I do believe the ease of access
could spur problem gambling in those who are susceptible. No matter what
I believe, the casinos aren't going away. It's estimated that 40 million
people access the Internet on a regular basis and the number is growing.
Projections state that Internet gambling will be a $10-20 billion industry
by the year 2000. No surprise. Where the people and their purses go, the
casinos are sure to follow.